Privacy, Terms & Conditions

The short version

WMM Publishing will be fair and honest in its dealings with you. We won’t sell your personal details and we’ll always do our best to provide good customer service.

If you have any questions about our privacy policy or terms and conditions please contact us at or via our contact page.

You can also write to us at our business address WMM Publishing, 24 Old Queen Street, London, SW1H 9HP, United Kingdom.


The longer version…

21st September 2017

Not disclosing information – We value your privacy and we do not rent or sell personal email addresses or other personal information to third parties.

How we use personal information – We use personal information to operate, provide, improve and maintain the Hugglets website, to develop new services, to prevent abuse, to send administrative messages, email newsletters and sometimes to send posted information such as the UK Teddy Bear Guide and Hugglets Teddy Bear Festival tickets and programmes.

No Spam – We have a ‘no spam’ policy.

Security – No credit or debit card details are retained in our online system. We also take industry standard security measures to protect against the loss or misuse of your personal information.

Copyright – If we unwittingly infringe copyright of pictorial or written information so as to cause an objection by the copyright owner, please contact us so we can take appropriate action.

Accuracy of data – WMM Publishing takes pride in providing high quality information to teddy bear collectors and businesses by carefully maintaining the data we hold. However no liability can be accepted for loss or damage resulting from error or omission of any sort. Information is invited from users to assist in the ongoing accuracy of the Hugglets website.

Links to other websites – In our Links pages and Festival exhibitor lists we provide many links to external websites which are not under our control and therefore we cannot be responsible for the content or the actions of the site owners. We link to them in good faith and in nearly all cases we have already visited sites to check they are suitable (though content might change over time). Please let us know if you find anything inappropriate so we can investigate and may remove the link.

Delivery policy – Orders for printed copies of the UK Teddy Bear Guide are normally despatched within 2 working days by Airmail overseas and by 2nd class mail in the UK. Delivery should be within 5 working days of posting and often sooner.

Refund/return policy – We’re sure you’ll find the UK Teddy Bear Guide invaluable but should you not be delighted you may return your purchased Guide within 30 days for a full refund of the Guide cover price. If your purchased Guide is damaged in the post we will replace it free of charge.

Third party services – Users are required to satisfy themselves on all matters concerning advertisers’ standards, products and services, including issues of payment and delivery. As with any web-based interaction we recommend that you use caution and good judgement. No liability will be accepted by WMM Publishing in any way nor shall we be under obligation to become involved in disputes.

General – The failure of WMM Publishing to exercise or enforce any rights in this agreement does not constitute a waiver.

Governing Law – These terms and conditions will be construed in accordance with and governed by the laws of England and Wales.

Changes and updates – We may occasionally update our privacy policy and terms and conditions in which case the effective date at the top of this page will be amended.